Prepare the information
Start with the facts of what happened, when it happened, who was involved, and which policy or cover may be relevant.
Claims Support
Claims conversations need structure, records, and steady follow-through.
DIPOD supports clients by helping them organise information and communicate responsibly during claim-related conversations.
Organise documents
Keep policy documents, notices, photographs, correspondence, invoices, reports, and other available records together so the conversation can move clearly.
Coordinate communication
DIPOD helps clients understand what information may need to be shared and supports orderly communication with relevant parties where appropriate.
Follow up responsibly
Follow-up should be timely and accurate. DIPOD helps clients track next steps without overstating what an insurer or other party will decide.
Review what changes after a claim
After a claim conversation, clients may need to review records, risk controls, renewal details, or changes that should be discussed before the next policy period.
Important claim caution
Claims are subject to the applicable policy documents, insurer requirements, submitted information, and relevant process. DIPOD can support organisation and communication, but this website does not promise claim approval, timing, payment, or any particular insurer action.